Meliora
Back to Home
Legal

Terms of Service

These terms govern your relationship with MELIORAPPS INTERACTIVE SRL and your use of our games, applications, websites, and related services. By using our services, you agree to be bound by these terms.

Effective Date: June 8, 2025

Quick Summary

Professional Services

We provide high-quality software development and consulting services.

Fair Pricing

Transparent pricing with clear terms and no hidden fees.

Mutual Respect

We expect professional conduct and mutual respect in all interactions.

1. Acceptance of Terms

By accessing our website, contacting us for services, or entering into a service agreement with MELIORAPPS INTERACTIVE SRL ("Meliora", "Company", "we", "us", or "our"), you ("Client", "you", or "your") agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you may not use our services or website. These Terms constitute a legally binding agreement between you and MELIORAPPS INTERACTIVE SRL.

2. Services Description

MELIORAPPS INTERACTIVE SRL provides the following services:

  • Custom software development
  • Web application development
  • Mobile application development
  • UX/UI design services
  • Cloud solutions and infrastructure
  • AI integration and consulting
  • Technology consulting

Specific services, deliverables, timelines, and pricing will be detailed in individual project agreements or statements of work.

3. Client Responsibilities

As our client, you agree to:

  • Provide accurate and complete information necessary for project completion
  • Respond to requests for feedback and approvals in a timely manner
  • Make payments according to agreed terms and schedules
  • Provide necessary access to systems, accounts, and resources
  • Respect intellectual property rights
  • Maintain professional and respectful communication

4. Payment Terms

Payment Schedule

  • Payment terms will be specified in individual project agreements
  • Typical payment schedules include milestone-based or monthly payments
  • A deposit may be required before work commences

Late Payments

  • Late fees may apply to overdue payments as specified in project agreements
  • Work may be suspended for accounts with overdue payments

5. Intellectual Property

Client-Owned Content

You retain ownership of all content, data, and materials you provide to us. You grant us a limited license to use such materials solely for the purpose of delivering the agreed services.

Developed Work

Upon full payment, you will own the custom code and designs developed specifically for your project, unless otherwise specified in the project agreement. We retain the right to use general methodologies, techniques, and know-how gained during the project.

Third-Party Components

Some projects may include third-party libraries, frameworks, or components with their own licensing terms. These remain subject to their respective licenses.

6. Project Timelines and Delivery

  • Project timelines are estimates based on the scope of work and client responsiveness
  • Delays in client feedback or scope changes may impact delivery timelines
  • We will communicate any potential delays as early as possible
  • Force majeure events may excuse delays beyond our reasonable control

7. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the total amount paid by you for the specific service giving rise to the claim
  • We shall not be liable for any indirect, incidental, special, or consequential damages
  • This limitation applies regardless of the theory of liability

8. Termination

Termination by Client

You may terminate services at any time with written notice. You will be responsible for payment of all work completed up to the termination date.

Termination by Company

We may terminate services with reasonable notice if you breach these terms, fail to make payments, or engage in conduct that interferes with our ability to provide services.

9. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Moldova. Any disputes arising from these Terms or our services shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation, if negotiations fail
  • Courts of competent jurisdiction in Chisinau, Moldova, as a last resort

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

For ongoing projects, changes to Terms will not affect existing agreements unless mutually agreed upon in writing.

11. Service Definitions

Service Scope

These terms govern your relationship with MELIORAPPS INTERACTIVE S.R.L regarding use of our apps, games, websites, software development services, and related services (the "Service").

The terms of this agreement govern the relationship between you and MELIORAPPS INTERACTIVE S.R.L, a Moldovan company (business ID 1023600032762) having its registered office at MD-2044, Mihail Sadoveanu, 20/1, of.403, mun. Chisinau, Republica Moldova.

Before accessing or using the Service, including browsing any Meliora website or accessing a game, you must agree to these Terms of Service and the Privacy Policy. A guest account may be created for you for the use of the Service and you may also be required to register an account on the Service.

12. Your Rights to Use the Service

Subject to your agreement and continuing compliance with these Terms of Service and any other relevant Meliora policies, you have a non-exclusive, non-transferable, non-sublicensable, revocable and limited right to access and use the Service for your own non-commercial entertainment purposes.

Use Restrictions

You agree that you will not, under any circumstances:

  • Accept full responsibility for any unauthorized use of the Service by minors
  • Purchase, sell, rent or give away your Account, or create an Account using false identity
  • Use cheats, exploits, automation software, emulators, bots, hacks, or mods
  • Modify files that are part of the Service without express written consent
  • Disrupt, interfere with or adversely affect other users' experience
  • Post abusive, threatening, obscene, defamatory, or objectionable content
  • Reverse engineer, decompile, or attempt to derive source code
  • Use the Service for gambling, betting or similar activities

Account Security

You are solely responsible for maintaining the confidentiality of your Login Information and will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you.

13. Suspension and Termination

Important Notice

WITHOUT LIMITING ANY OTHER REMEDIES, Meliora MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICE WITH OR WITHOUT NOTICE TO YOU if you are failing to comply with these Terms of Service or for any actual or suspected illegal or improper use of the Service.

You can lose your user name and persona in the Service as a result of account termination, as well as any benefits, privileges, earned virtual items and purchased virtual items associated with your use of the Service, and Meliora is under no obligation to compensate you for any such losses.

Meliora reserves the right to terminate any account that has been inactive for 180 days.

14. Ownership Rights

Games and Service

All rights, title and interest in and to the Service (including games, titles, computer code, themes, objects, characters, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, documentation, and game clients and server software) are owned by Meliora.

Your Account

YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF Meliora.

Virtual Content

You agree that you have no right or title in or to any content that appears in the Service, including virtual items, content, features, goods, services or currency appearing or originating in any Meliora game, whether earned in a game or purchased from Meliora.

15. User Content

Submission Guidelines

"User Content" means any communications, images, sounds, and all material, data, and information that you upload or transmit through a Meliora game client or the Service.

By submitting User Content, you warrant that such content is:

  • Accurate and not confidential or misleading
  • Not in violation of any laws or third party rights
  • Free of viruses, adware, spyware, worms or other malicious code

Content License

You hereby grant to Meliora an irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license to copy, reproduce, modify, create derivative works from, manufacture, commercialize, publish, distribute, sell, license, sublicense, transfer, transmit, publicly display, publicly perform, broadcast, and use your User Content in connection with our provision of the Service.

Content Monitoring

Meliora reserves the right to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any User Content without notice for any reason or for no reason at any time. You have no expectation of privacy concerning the transmission of any User Content.

16. Virtual Items and Purchases

Virtual Items

In the Service you may purchase, with "real world" money, a limited, personal, non-transferable, non-sublicensable, revocable right to use:

  • Virtual currency (virtual cash, diamonds, etc.)
  • Virtual in-game items, content or features
  • Other goods or services

No Refunds Policy

ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT Meliora IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON.

Meliora may manage, regulate, control, modify or eliminate Virtual Items at any time, with or without notice. The transfer of Virtual Items is prohibited except where expressly authorized in the Service.

17. Service Updates

You understand that the Service is an evolving one. Meliora may require that you accept updates to the Service and to Meliora's games you have installed on your device or computer.

You acknowledge and agree that Meliora may update the Service and Meliora games, with or without notifying you. You may need to update third party software from time to time in order to receive the Service and play Meliora games.

18. Disclaimers and Limitation of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Meliora SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE.

You agree to indemnify, defend and hold Meliora (and our officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys' fees, asserted by any third-party resulting from or arising out of your use of the Service.

19. Dispute Resolution and Governing Law

If a dispute arises between you and Meliora, we strongly encourage you to first contact us directly to seek a resolution by contacting us at services@meliorapps.org.

You agree that all disputes between you and Meliora shall be governed by the laws of Moldova, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Meliora must be resolved exclusively by a court located in Chișinău, Moldova.

20. General Provisions

Assignment

Meliora may assign or delegate these Terms of Service and/or the Meliora Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service without Meliora's prior written consent.

Entire Agreement

These Terms of Service, any supplemental policies and any documents expressly incorporated by reference herein (including the Meliora Privacy Policy), contain the entire understanding between you and Meliora regarding the Service.

Severability

If any portion of these Terms of Service is found illegal or unenforceable, such provision shall be ineffective solely to the extent of such determination without affecting the remaining provisions, which shall continue to be in full force and effect.

Force Majeure

Meliora shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Meliora, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

Contact Information

If you have questions about these Terms of Service, please contact us:

Our Address

MELIORAPPS INTERACTIVE SRL
Mihail Sadoveanu 20/1
Chisinau, MD-2044, Moldova